Support

Open source support

The main communication channel is the Gensim mailing list.

This is the preferred way to ask for help, report problems and share insights with the community. Newbie questions are perfectly fine, as long as you’ve read the tutorials.

⚠️ Please don’t send me private emails unless you have a substantial budget for commercial support (see below).

FAQ and some useful snippets of code are maintained on GitHub: https://github.com/RARE-Technologies/gensim/wiki/Recipes-&-FAQ.

We’re on Twitter @gensim_py. You can also try asking on StackOverflow, using the gensim tag, but the mailing list above will give you more authoritative answers, faster.

Commercial support

I run a consulting R&D company focused on data mining and unstructured text processing, https://rare-technologies.com.

If you need commercial support for Gensim or a corporate training in machine learning, get in touch for a quote.

We’re not interested in any sort of equity arrangements.

For developers

Developers who want to contribute to Gensim are welcome – Gensim is an open source project.

First propose your feature / fix on the Gensim mailing list and if there is consensus for accepting your contribution, read the Developer page and implement it. Thanks!

Note that Github is not a medium for asking open-ended questions. Please use the Gensim mailing list for that.