⚠️ Please don’t send me private emails unless you have a substantial budget for commercial support (see below).

Open source support

The main communication channel is the free Gensim mailing list.

This is the preferred way to ask for help, report problems and share insights with the community. Newbie questions are perfectly fine, as long as you’ve read the tutorials and FAQ.

FAQ and some useful snippets of code are maintained on GitHub:

We’re on Twitter @gensim_py. You can also try asking on StackOverflow, using the gensim tag, but the mailing list above will give you more authoritative answers, faster.

Commercial support

If your company needs commercial support, please consider becoming a Gensim sponsor. How it works: you chip in, we prioritize your tickets.

Corporate sponsorship means sustainability. It allows us to dedicate our time keeping Gensim stable and performant for you.

The Gold Sponsor 👑 tier also allows for a commercial non-LGPL license of Gensim.

For developers

Developers who want to contribute to Gensim are welcome – Gensim is an open source project.

First propose your feature / fix on the Gensim mailing list and if there is consensus for accepting your contribution, read the Developer page and implement it. Thanks!

Note that Github is not a medium for asking open-ended questions. Please use the Gensim mailing list for that.